Who Should Attend: Splunk Administrators, IT Analysts, NOC Managers

Practical guidance for fast and effective Service Modeling in ITSI
In this Tech Talk edition, we’ll spend time discussing Service Decomposition, which is the design and planning process that should precede building Services and KPI in ITSI. In our experience, we’ve found that those customers who take a little more time up front to define what and how to monitor a critical service are more likely to experience success. In this tech talk, we’ll unpack what that process looks like, so you can perform your own Service Decompositions with confidence.

Tune in to learn about:

  • What makes a GREAT ITSI Service, and what does not
  • Practical guidance on how to design your first/next ITSI Service before you build it
  • Best practices to remember and pitfalls to avoid

Speakers:

Chris Kline

Staff ITOA Specialist

Jeff Wiedemann

Principal IT Strategist and ITSI SME


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