Your resource center for support with the transition and any questions you might have

Your resource center for support with the transition and any questions you might have

On May 22, Splunk will be launching a more feature-rich Learning Platform for all Splunk product training and certifications. This is your resource center for support with the transition and any questions you might have about the new experience. This is the first of multiple releases and we will roll out incremental enhancements over time.

The Basics for Learners

This new, feature-rich platform houses all your in-progress eLearning, your in-person enrollments, your completed training, and your course completion certificates. This new platform will be called Splunk Training and Enablement Platform, or STEP for short.

With STEP, it is now easier to find, access, and register for training. Your legacy certifications, training completion history, and learning plans should all be available under the “My Stuff” tab in STEP. In addition, it will be easier for you to evolve your learning maturity with Learning Paths by product and persona, which will be built out over the coming weeks. Please review the complete FAQ for more detailed information and check out our 4-minute video.


The Basics for Training Credit Administrators

If you are a Splunk Education credit owner or administrator – now known as a Customer Organization Manager – there will be some new features that will impact the way you manage training credits (which will be called training units in the new platform) and support the learning administration for your company.

With STEP, you will notice less administrative friction, greater search functionality, increased reporting access, and more targeted training with learning paths.

There are, however, a few process changes to plan for, which include:

Please review the complete FAQ for more details and guidance around the changes and check out our 5-minute video.


The Big Four of the Transition

Please keep these key four things in mind during the transition:


Frequently Asked Questions

Please refer to this updated Frequently Asked Questions document to help guide you through the transition. You can also log into STEP on May 22 to get hands-on training and learn more about the features and functionality.

Read the FAQs