EMEA Observability Week 2023

Observability Week Keynote

Time: 11:00 - 11:25
Length: 25 Minutes
Location: Virtual

Description: Join this session for an overview of our Observability Week, and get curious about the latest innovations coming from Splunk.

Speaker:
James Hodge - Linkedin profile

How Vodafone Established Operational Analytics In A Hybrid Environment

Time: 11:30 - 11:55
Length: 25 Minutes
Location: Virtual

Description: Learn how Vodafone Intelligent Solutions (_VOIS) has provided end-to-end visibility across services by building an Operational Analytics Platform. In this session, you will hear how Stefan and his team manage legacy, on premise, hybrid and public cloud services, and how they are providing a platform for complex triage and debugging to tackle use cases across Vodafone’s extensive ecosystem.

Speakers:
Stefan Ciobanu - Linkedin profile
Omar Sheikh - Linkedin profile

From Monitoring to Observability and the Full Fidelity Imperative

Time: 13:00 - 13:25
Length: 25 Minutes
Location: Virtual

Description: With the move from OnPrem to Cloud, and monolithic apps to cloud native significant change is occuring. Monitoring is no longer fit for purpose and you need observability - but why? what is different? Also its essential that you get all the data and in real time. Let us explain why, what's changed, how it affects you and the strategies you should take for the future.

Speaker:
Will Cappelli - Linkedin profile

Why Observability Without OpenTelemetry Doesn't Make Sense

Time: 13:30 - 13:55
Length: 25 Minutes
Location: Virtual

Description: Are your applications and infrastructures increasingly difficult to make observable? Have you heard of OpenTelemetry? Someone told you that it's the new open source standard for collecting vital data from your applications and infrastructures to ensure their availability, performance, and even security. But you don't know how to use it! Or even if you should use it... The best thing to do is to learn about OpenTelemetry from the people who created it.

In this session we'll look at:
• What OpenTelemetry is (and isn't).
• What to do once your systems are instrumented with this universal lightweight collector.
• How OpenTelemetry feeds your approach to Observability.
• A quick demo of a successful integration between OpenTelemetry and an Observability solution.

Speakers:
Pierrick Planchon - Linkedin profile
Stephane Estevez - Linkedin profile

Observability at Specsavers

Time: 14:00 - 14:25
Length: 25 Minutes
Location: Virtual

Description: Learn how Specsavers began its observability journey. From no globalised monitoring standard and a high dependency on manual effort, to reducing P1&2 incident volume by over 40%, with the goal to ensure that service and customer satisfaction are always met.

Speakers:
Graham Dawes - Linkedin profile
Omar Sheikh - Linkedin profile

How to Track Critical Business Services KPIs and SLAs with the Only Solution that Monitors the Entire Service Health from Supply Chains to the Cloud(s).

Time: 14:30 - 14:55
Length: 25 Minutes
Location: Virtual

Description: From Monitoring to Observability and the Full Fidelity Imperative

Speakers:
Robert Lukaseder - Linkedin profile
Fernando Sebastian - Linkedin profile

Infrastructure Monitoring from the Data Centre to the Cloud

Time: 10:00 - 10:25
Length: 25 Minutes
Location: Virtual

Description: It's imperative as part of any Observability platform that you understand the resources that your systems are consuming. As the volume of metrics increases 100X as you move to cloud native, a full fidelity, streaming solution is essential to keeping pace with the metrics you ingest into your observability platform. Let us explain how we can help you with observability of your Infrastructure.

Speakers:
Patrick Peeters - Linkedin profile
Geoff Higginbottom - Linkedin profile

APM in action

Time: 10:30 - 10:55
Length: 25 Minutes
Location: Virtual

Description: APM and full fidelity distributed tracing of transactions is key to managing application performance today. Combining this with AI/ML, Splunk is able to quickly direct you to the cause of the issue, signficantly reducing the time, resource and cost on fixing issues.

Speakers:
Ian Thompson - Linkedin profile
Pierrick Planchon - Linkedin profile

Business Context is King

Time: 11:00 - 11:25
Length: 25 Minutes
Location: Virtual

Description: Across your entire IT landscape you need insight into the services you deliver. Handle the events that they generate and apply cutting edge AIOPS/ML to simplify your understanding. This session will explain how Splunk delivers these capabilities as part of our overall Observability platform.

Speakers:
Marc Serieys - Linkedin profile
Fernando Sebastian - Linkedin profile

How to Assess and Measure your users' Online Experience in 5 Minutes?

Time: 11:30 - 11:55
Length: 25 Minutes
Location: Virtual

Description: 'Slow is the new down' – Do you care about your users’ experience? Your customers are relying on your websites and applications for access to critical business and services, and when these digital touchpoints fail, it can result in poor customer experience, a loss of trust and/or revenue, and significantly impede your capacity to deliver value.

Are you in the dark or looking for proper KPIs to measure, track and optimize the online experience your applications provide?

Join us to learn how to gain visibility into your end-user experience. Synthetic Monitoring and Real User Monitoring can open the door to delivering a winning, reliable digital experience in a few minutes (yes minutes!). In this session, you’ll see:
• How organizations like yours have gained visibility into their end-user experience
• What optimizations and benchmarks you can implement to meet and exceed customer expectations
• Quick demos of setting up your first synthetic monitor

Speakers:
Arthur Hamon - Linkedin profile
Robert Castley - Linkedin profile

AIOps - Managing your Technology Estate from OnPrem to CloudNative

Time: 12:00 - 12:25
Length: 25 Minutes
Location: Virtual

Description: Across your entire IT landscape you need insight into the services you deliver. Handle the events that they generate and apply cutting edge AIOps/ML to simplify your understanding. This session will explain how Splunk delivers these capabilities as part of our overall Observability platform.

Speakers:
Robert Lukaseder - Linkedin profile
Hans-Henning Gehrts - Linkedin profile

Boss of the Operations & Observability

Time: 12:00 - 17:30
Length: 5 hours 30 minutes
Location: In-Person & Virtual

Description: Running virtually and in an EMEA city near you, join our capture-the-flag Boss of the Ops and Observabilty competition and test your ability against other security teams!

For more information please click here

Turning Observability into Action

Time: 10:00 - 10:25
Length: 25 Minutes
Location: Virtual

Description: Many organisations struggle to effectively drive incident escalation and analysis with the observability data available to their teams. With escalation and collaboration embedded within observability analytics, organisations can automate self healing, drive context-fueled escalation and streamline DevOps support.

Speaker:
Will Cappelli - Linkedin profile

DevSecOps with Splunk (and how to not get stuck in Dev-Ops-Sec)

Time: 10:30 - 10:55
Length: 25 Minutes
Location: Virtual

Description: DevSecOps can be seen as a show stopper for DevOps teams. We will share how SecOps can contribute by protecting your code and infrastructure, whilst creating an efficient and shared way of working, avoiding frustration between your security and DevOps teams.

Speakers:
Stephane Estevez - Linkedin profile
Matthias Maier - Linkedin profile

Why Synthetic Monitoring, a Decade Year Old Technology, is the Key to your Future Digital Success?

Time: 11:00 - 11:25
Length: 25 Minutes
Location: Virtual

Description: Why revive the T-Rex of monitoring?

Deloitte found that a 0.1 second improvement on mobile site speed resulted in an 8.4% increase in retail conversions and 9.2% increase in average order value. Google also confirmed that more than 50% of customers leave a page if they wait more than 3 seconds. The “new” customer has higher expectations in terms of speed and availability. And if you don’t provide them, your Google Core Web Vitals score will be impacted ruining your business and marketing efforts (and budget) to attract customers. In a world of Cloudification, the infrastructure, network are now beyond your direct control: thus, IT monitoring starts by the end now: the Digital Experience Monitoring (DEM). In this session you’ll learn how Synthetic monitoring evolved beyond being an engineering tool, monitoring uptime and speed, to deliver assisted remediation and optimisation to your designers, developers, ops,marketeers, and more.

Speakers:
Arthur Hamon - Linkedin profile
Robert Castley - Linkedin profile

Open Telemetry at Murex: Changing the Way We View Data to Monitor our Complex Financial Systems

Time: 11:30 - 11:55
Length: 25 Minutes
Location: Virtual

Description: How Murex is using Open Telemetry to monitor their application and plan to deliver their solution to all the major banks across the world. Learn the performance choices made for metrics and logs as the business wanted low CPU usage with a 10-second dashboard refresh rate.

Speaker:
Robert Lynch - Linkedin profile

The Future of OpenTelemetry from the Guys who Founded it

Time: 12:00 - 12:25
Length: 25 Minutes
Location: Virtual

Description: OpenTelemetry has become one of the hottest topics for Observability and Operations teams building their ITOM strategies for the coming years. Understand where OTel came from and where it is going from the team who founded and are driving the greatest investments in the technology.

Speakers:
Morgan McLean - Linkedin profile
Spiros Xanthos - Linkedin profile

TBD

Time: 12:30 - 12:55
Length: 25 Minutes
Location: Virtual

Description: TBD

Speaker:
TBD

IKEA: Embrace Observability

Time: 13:00 - 13:25
Length: 25 Minutes
Location: Virtual

Description: In a world of complex networks of distributed services and APIs, we rely on Observability to determine the state of our systems. We will talk about vendor neutral approaches to application instrumentation using OpenTelemetry and techniques for monitoring services such as SLOs, SLIs, error budgets and burn rates.

Speaker:
Timothy Mahoney (IKEA) - Linkedin profile