Raiffeisen Cyber Defense Center (RCDC) plays a vital role in the bank’s digitalisation journey, developing detection and prevention mechanisms to strengthen the confidence of more than 16 million customers across 13 CEE countries.

The RCDC team is consistently improving security monitoring and response capabilities by utilising Splunk SIEM and Splunk SOAR.

Join this session to hear Thomas Heiss, Head of Group Cyber Defense Center, and Henri Muhaxhiri, Head of Security Platform and Data Engineering, discuss:


  • The RCDC team charter, including its structure and evolution
  • Use cases across security detection, alert prioritization and automation plays
  • Key milestones on their SecOps journey
  • What technical architecture and organizational interlock looks like

Webinar duration: 50 minutes

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Our Speakers

Thomas Heiss

Thomas Heiss

Head of the RBI Group
Cyber Defense Center
Raiffeisen Bank International

Henri Muhaxhiri

Henri Muhaxhiri

Head of Security
Platform and Data Engineering
Raiffeisen Bank International

Matthias Maier

Matthias Maier

Product Marketing Director
Splunk